CaspianUse cases
Whatever your agent does, Caspian is how it reaches the people it serves. One integration gives it one identity, every channel, and none of the maintenance.
People aren't on one platform
People live across channels. They are on WhatsApp walking, Slack working, email for anything formal, iMessage with people they trust. An agent that lives on a single platform is a person who only answers phone calls: not worse at its job, just not present where attention already is.
Cross-platform agents win the attention problem. They meet a user in the channel that fits the moment, keep the thread when the user switches, and stay reachable the way a real colleague is. Read the full thesis →
The agent picks the channel
Urgency, timing and relationship decide where a message should land: Slack during working hours, WhatsApp when it's urgent, email for the formal summary. With Caspian your agent makes that call itself. This is orchestration, not hardcoded rules; you write one line and build none of it.
Identity is infrastructure
Humans are the same person across every channel; agents should be too. Today an agent is treated as five disconnected things: a Slack bot here, a WhatsApp number there, an email address somewhere else, none of them the same identity. Channels are transports, not identities.
On Caspian every agent gets its own number, inbox, handle and history: one persistent identity, one conversation that follows the person, one place the lifecycle is owned. Read the concepts →
Provide your service, anywhere
Whatever your agent does, deliver it across every platform your users are on. Users don't come to your app; your agent shows up in theirs. New channels appear without new code on your side.
Two minutes to your first message →
Any product agent
Support, sales, scheduling, commerce, receptionists, internal tools, and whatever you build next. When someone emails you and then replies on Slack, the context usually dies with the channel switch; Caspian keeps one conversation across channels, and hands off to a human without dropping it.
One integration, every channel
Build once. Reconnects, token refresh, rate limits, silent failures: Caspian owns the whole channel lifecycle, so you never build or babysit a channel adapter again. New platforms show up without new code.
Get started
Integrate once and your agent gets one identity, every channel, and none of the maintenance. Read the docs or start free.